Shipping Policy

Shipping Policy


Live Fish Shipping (FedEx Overnight)

  • All live fish orders ship overnight via FedEx to ensure your fish arrive healthy and alive.
  • Flat rate: $44.99 per order (regardless of destination within the continental U.S.).
  • For orders that include both fish and plants, the shipping cost is only $44.99 — plants will be included in the overnight shipment at no additional charge.
  • Overnight shipping is required for all fish orders. No other shipping methods are allowed for live fish due to safety and survival concerns.


Plant Shipping (USPS Priority 2-Day)

  • All plant-only orders ship via USPS Priority Mail 2-Day.
  • Flat rate: $12.99 per order.
  • Plants shipped with fish are included in the fish shipment at no extra charge.


Handling & Packaging

  • All orders are carefully packaged to protect fish and plants during transit.
  • Fish are packed in insulated boxes with heat/cool packs as needed depending on season.
  • Plants are packaged to maintain moisture and prevent damage.


Shipping Schedule

Orders are shipped Monday–Thursday to avoid weekend transit delays.

  • Orders placed Friday–Sunday are shipped on Monday.


Order Tracking

  • Once your order ships, you will receive a tracking number via email.


Important Notes

  • Split shipping is not available. All items in a single order will ship together whenever possible to minimize cost and ensure safe delivery.
  • For remote or unusual locations where FedEx overnight shipping may cost significantly more than the flat rate, we will contact you before shipping.